Terms of Use: Thehydrojag – Guidelines for Using Our Website

Welcome to Thehydrojag.com (the “Website”), operated by Thehydrojag (“We,” “Us,” or “Our”). These Terms of Use (“Terms”) govern your access to and use of the Website, including all content, features, and services offered on or through the Website (e.g., browsing products, creating an account, placing orders, subscribing to newsletters). By accessing or using the Website, you (“You” or “User”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Eligibility to Use the Website

You must be at least 13 years old to use the Website. If you are between 13 and 17 years old, you may use the Website only with the supervision and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.
By using the Website, you represent and warrant that:
You have the legal capacity to enter into these Terms (or that your parent/guardian has such capacity and consents to your use).
All information you provide to the Website (e.g., account details, shipping information) is accurate, complete, and up-to-date.
You will comply with all applicable laws, regulations, and these Terms when using the Website.

2. Account Creation & Management

Account Optional: You may browse the Website without creating an account, but you will need to create an account to place an order, track past purchases, or save preferences (e.g., favorite products, shipping addresses).
Account Responsibilities: When creating an account, you must choose a secure password and keep it confidential. You are solely responsible for all activities that occur under your account, including any unauthorized use. If you suspect your account has been compromised, notify us immediately at [email protected].
Account Termination: We reserve the right to suspend or terminate your account at any time, without prior notice, if we believe you have violated these Terms (e.g., fraudulent activity, misuse of the Website) or for any other legitimate business reason. You may also delete your account by contacting our customer service team.

3. Permitted Uses of the Website

You may use the Website only for lawful, personal, and non-commercial purposes related to interacting with our services, including:

Browsing product listings, descriptions, and pricing.
Creating an account to manage orders and preferences.
Placing orders for insulated water bottles (subject to our Terms of Purchase).
Subscribing to our newsletter (if you opt in) to receive product updates and promotions.
Contacting our customer service team with questions or concerns.

4. Prohibited Uses of the Website

You agree not to use the Website for any unlawful, harmful, or disruptive purpose, including but not limited to:

Fraudulent Activity: Providing false or misleading information (e.g., fake names, addresses, payment details) to place orders, create accounts, or defraud Thehydrojag or other users.
Unauthorized Access: Attempting to access, modify, or disable any part of the Website (e.g., hacking, scraping, using automated tools to collect data without permission).
Misuse of Content: Copying, reproducing, distributing, modifying, or selling any content from the Website (e.g., product images, descriptions, logos) without our prior written permission (see Section 5 for intellectual property rules).
Harmful Conduct: Uploading or transmitting viruses, malware, or other harmful code; interfering with the Website’s functionality; or harassing, abusing, or violating the privacy of other users or our team.
Violations of Law: Using the Website to engage in any activity that violates local, state, federal, or international laws (e.g., money laundering, illegal resale of products).

5. Intellectual Property Rights

All content on the Website—including but not limited to logos, brand names (e.g., “Thehydrojag”), product images, descriptions, text, graphics, and software—is the exclusive property of Thehydrojag or our licensors and is protected by United States and international intellectual property laws (e.g., copyright, trademark, patent laws).

You may not use, reproduce, or distribute any of this content for commercial purposes or without our explicit written permission.
“Thehydrojag” and our logo are registered trademarks of Thehydrojag. You may not use these marks or any confusingly similar marks without our prior written consent.
If you believe any content on the Website infringes your intellectual property rights, please contact us at [email protected] with details of the infringement (e.g., your name, the infringing content, proof of ownership).

6. Website Content & Accuracy

We strive to provide accurate, up-to-date content on the Website (e.g., product details, pricing, availability). However, we do not guarantee that all content is error-free, complete, or current. We reserve the right to correct errors, update content, or discontinue products at any time without prior notice.
Product images on the Website are for illustrative purposes only. Actual products may vary slightly in color, size, or design due to manufacturing processes or screen display settings (see our Terms of Purchase for more details on product descriptions).
The Website may contain links to third-party websites (e.g., social media platforms, payment processors). These links are provided for convenience only—we do not endorse or control third-party websites, and we are not liable for their content, privacy policies, or practices. Accessing third-party websites is at your own risk.

7. Privacy & Data Protection

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information (e.g., account details, browsing data). By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.

8. Disclaimers of Warranties

The Website and all content, services, and products offered on or through it are provided “as is” and “as available” without any warranties of any kind, either express or implied. To the maximum extent permitted by law:

We disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement (e.g., we do not warrant that the Website will be error-free, uninterrupted, or secure, or that products will meet your specific needs).
We do not warrant the accuracy, reliability, or completeness of any content on the Website, and we shall not be liable for any errors or omissions in such content.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Thehydrojag and our officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website. This includes but is not limited to:

Damages from errors, interruptions, or delays in the Website’s functionality.
Losses from unauthorized access to or use of your account or personal information.
Dissatisfaction with the Website or any products purchased through it.
Any other damages resulting from events beyond our reasonable control (e.g., natural disasters, carrier delays).

Our total liability to you for any claim related to the Website or these Terms shall not exceed $100 USD, regardless of the nature of the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Thehydrojag and our officers, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Website.
Your violation of these Terms or any applicable laws.
Your provision of false or misleading information to the Website.
Any harm caused by your account (whether authorized or unauthorized use).

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or the Website’s features. When we make changes, we will revise the “Last Updated” date at the top of this page and post the revised Terms on the Website.

Your continued use of the Website after the revised Terms are posted constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Website immediately.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website shall first be resolved through good-faith negotiation by contacting our customer service team at [email protected]. If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association (AAA). Arbitration shall be conducted by a single arbitrator, and the decision of the arbitrator shall be final and binding on both parties.
You agree that you will not bring any claim against us as a class action, collective action, or representative action, and you waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Contact Us

If you have questions, concerns, or disputes related to these Terms or your use of the Website, please contact us at:

Email: [email protected]

We will respond to your inquiry within 12–24 business hours (excluding weekends and major U.S. holidays) and work to resolve any issues promptly.

By accessing or using Thehydrojag.com, you acknowledge that you have read, understood, and agreed to these Terms of Use.

Thehydrojag Team